• Refunds: All refunds must be expressly approved by the Office of Student Life and should generally be submitted 48 hours prior to the start of the event. A refund of any amount should never be assumed for any purchase. If there are extenuating circumstances, we can take those into consideration and are happy to hear a full story.
• Transaction Fees: For all payments made through PayPal, PayPal takes a small portion of the payment as a transaction fee, and this transaction fee is not returned even if the payment is reversed. If a “full” refund is approved, it will be less the transaction fee. For instance, a $30 purchase that is approved to be refunded will be approximately $28.
• Ticket Transfers: We recognize that given the above policies, some students may consider transferring their tickets to another willing student rather than requesting a refund. Please note that this is not permitted without the express approval and instruction to do so. Ticket transfers from one student to another disrupt the order in which students signed up and do not respect the waiting list and other considerations about which students can attend popular programs. If we find that a ticket is transferred to another student (or, even more problematically, someone who is not a student), there will be consequences for all involved. Regardless of your personal interpretation of what should be permitted, this is an express statement that this is not permitted and that such action is in violation of a University policy.